FAQ

GENERAL QUESTIONS

The dimensions are 144mm (L) x 120mm (H) x 35mm (D). 

Oak can be used by everyone and is a product that can adapt itself to different needs. Currently, our business focuses on hospitality management segment (hotel and motel owners and management companies) and the senior living community segments (nursing homes and assisted living networks) as well as offices of big companies.

The Oak system routes 25% to 45% from the air conditioning in rooms energy consumption through a sophisticated algorithm that analyses thermal behaviors and maintains climate comfort. We enable immediate monitor & control capabilities and dramatically reduce excess energy consumption through intelligent automation.

The Oak system develops a personalized plan, raising or lowering the temperature when nobody is occupying the room and is smart enough to know when to adjust to the desired temperature before a person even steps inside. By knowing when windows are open and when the room is being used, the Oak creates savings of 20%-40% from a user’s air conditioning bill.

At the moment, we are mainly focusing on the Israeli and US/ Canadian markets since the Oak Plug & Play, Artificial Intelligence Energy system was certified for them in June 2017.

Based on the study of big data, it provides immediate remote monitor and control capabilities via web connected devices. Compatible with all kinds of air conditioning and heating systems (thermostat / IR / manual controlled), it relies on multiple wireless room sensors and operates energy systems through IR receptors, valves and contactors. It is quickly and wirelessly deployed, enabling scalable connectivity with central building control. Software includes artificial intelligence capabilities, analyzing room data from every sensor and providing summaries, recommendations and alerts. It automates room climate settings according to end user routines, weather changes and peak-demand tariffs.

FUNCTIONAL QUESTIONS

Check the connection of the unit to electricity.

You can schedule the vacation days on the unit program or order the unit to control the AC by motion sensor solely such that the AC only operates when the room is occupied.

CR 2032.  They can be found at any store that sells batteries.

On the upper and lower covers.

Communication problem. Send the update command without any change in the program.

Disconnect the Oak from the electricity supply and plug it in back after 20 seconds.

For the Oak Room, it is not responding to a new battery. The battery will help the unit restore the time in the intern clock. For the window sensor, it will send a ZigBee message to the main unit. You can see the last window report in the sensor line in the system.

After reconnecting to the electricity or communication, the unit will restore to the last memory function.

In an emergency, please call +97237744118

Send an update command without any change in the program. If not working, disconnect the Oak from the electricity supply and plug it in back after 20 seconds.

Send an update command without any change in the program. If not working, disconnect the Oak from the electricity supply and plug it in back after 20 seconds.

After finishing installation of the unit, connect it to the electricity and then you will hear the beep.

Oak is very easy to install. You can go through our technical manual (link). At the moment, we provide the service of a professional ZES technician without cost, who is able to install it in less than 30 minutes.

Installation of OAK is included in the service. We provide the service of a Professional technician so that all you have to do is to enjoy the change in your daily life.

Oak is a service that is appropriate for a wide variety of situations, including multiroom structures. In fact, it relies on multiple wireless room sensors and operates energy systems through IR receptors, valves and contactors. It is quickly and wirelessly deployed, enabling scalable connectivity with the central building control.